Litigation Operations Consulting
Discovery should serve your case
—not consume it.
BTLOC helps legal teams control high-volume discovery and other case operations—before they strain matter resources.
Litigation is expensive, slow, and disruptive. The most avoidable causes are in logistics, not legal. The legal work has a built-in owner. The operations behind it often do not.
What’s missing? A practical system for consistent, controlled discovery operations.
BTLOC creates that structure. Matter operations become more accountable, measurable, and predictable—so counsel can stay focused on the case.
The Discovery Operating Picture
Clear. Consistent. Controlled.
Scope & volume
Custodians · Sources · Date ranges · Review population
Ownership & handoffs
Roles · Dependencies · Decision rights · Escalation
Workflow & quality
Queues · Throughput · QC · Rework
Technology & providers
Platform use · Service layers · Change requests
Cost & resources
Staffing · Unit cost · Spend drivers · Budget drift
Metrics & decisions
Baselines · Reporting cadence · Decision points · Next actions
BTLOC — Principal-delivered · Vendor-neutral · Process-driven
Brendan T. Walden, BTLOC’s founder, is a New York-licensed attorney with prior complex litigation experience at Milbank LLP and Bernstein Litowitz Berger & Grossmann LLP.
Veteran
Certified eDiscovery Specialist
Black Belt
Discovery Operations Review
Start with a Discovery Operations Review.
A focused, fixed-fee diagnostic for legal teams facing avoidable cost, delay, or disruption. BTLOC identifies where problems are forming, what is driving them, and where to intervene.
01
02
03
Operations Map
Metrics Baseline
Decision Brief
The result is clarity: who owns the work, where friction forms, and what drives operational pressure. The Review recommends initial priorities, practical next steps, and metrics for improvement.
Services
Control discovery before it controls the case.
Discovery is often where operating friction and avoidable cost become most visible: expanding data demands, document review, and repeated rework—with hard-to-trace costs. The same principles apply wherever practical litigation work drags case progress or team capacity.
Ownership & Workflow
Who owns the next move
Control discovery across teams, roles, and case stages. Maintain momentum with a clear plan and a consistent process the team can measure, repeat, and improve.
Visibility, Quality & Reporting
Where the work gets stuck
Use practical reporting on milestones, queues, throughput, QC, rework, and escalation to spot execution problems early and act before they become cost or delay.
Scope, Resources & Cost Control
What is driving spend
Track how changes in volume, staffing, technology, and vendors affect cost—so the team can anticipate pressure and distinguish necessary work from avoidable drift.
Rather than replacing what works or buying new resources, first make better use of the people, systems, and budget already in place.
BTLOC is vendor-neutral and does not resell software or provide document-review staffing.
About
Attorney-founded. Veteran-owned. Process-driven.
Built on complex-matter experience. Designed for operational control.
BTLOC is the independent litigation operations consulting practice of Brendan T. Walden. Every engagement is designed and led directly by Brendan.
BTLOC grew out of a pattern Brendan saw across complex commercial litigation and in conversations with in-house teams, eDiscovery professionals, and Am Law 100 litigators. In large civil matters, legal, technical, and vendor roles are disconnected and siloed from the start. Coordination is improvised, rebuilt for each context, and then again for the next matter.
Prior Complex Litigation Experience.
Brendan is a New York-licensed attorney with experience in complex litigation and high-volume discovery, from defense-side commercial cases and regulatory actions at Milbank LLP to plaintiffs-side securities class actions at Bernstein Litowitz Berger & Grossmann LLP.
Process Improvement Discipline.
BTLOC brings Lean Six Sigma discipline to discovery—mapping processes, measuring performance, and tracing symptoms to root causes, while raising priority impacts. That analysis strengthens decisions that shape case cost, timing, and execution, from data management to technology, staffing, and vendors.
Independent, Vendor-Neutral Advisory.
BTLOC works alongside counsel, vendors, and review teams to improve ownership, coordination, and operating visibility—not to replace their substantive roles. Recommendations are based on what the matter requires, not vendor incentives.
Before law, Brendan served as a U.S. Coast Guard operations specialist, where effective command-center execution depends on a live operating picture and proactive risk management. That perspective carries into discovery, where cost and risk often compound in the logistics layer.
Litigation is not always predictable. But it can be less disruptive.
BTLOC brings the operational discipline to make that possible.
Contact
Book a Scoping Call.
Serving legal teams across the United States.
What discovery work is creating the most pressure? What decision do you need to support?
Whether the immediate need is an active matter, a recurring workflow problem, or a clearer decision about what to address first, BTLOC can help identify the right starting point. If there is a fit, BTLOC will provide proposed timing, required inputs, and next steps.
Email BTLOC directly: contact@btloc.com